Privacy Policy
Last updated: March 2026
At BonnetVault, we value your privacy and are committed to handling your personal information responsibly and in accordance with applicable Australian privacy laws.
This Privacy Policy outlines what information we collect, how we use it, and how we protect it when you visit our website, place an order, or interact with us.
1. Information We Collect
When you use our website or make a purchase, we may collect:
- Contact details such as your name, email address, phone number, and delivery address
- Order-related information including billing and shipping details
- Payment information processed securely via third-party providers (we do not store full payment details)
- Information you provide when contacting us via forms, email, or phone
- Website usage data such as IP address, browser type, and pages visited
- Marketing preferences if you choose to receive updates or promotions
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you regarding your order or enquiry
- Provide customer support
- Improve our website, products, and services
- Send marketing communications (only if you have opted in)
- Analyse website performance and user behaviour
- Comply with legal obligations and prevent fraudulent activity
3. Cookies & Tracking Technologies
We may use cookies and similar technologies to:
- Enhance your browsing experience
- Understand how visitors use our website
- Support marketing and advertising activities
Third-party tools such as Google Analytics and Meta may also use cookies.
You can manage or disable cookies through your browser settings, however some features of the website may not function properly.
4. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.
Your data is stored on secure systems with appropriate safeguards. When your information is no longer required, it is securely deleted or anonymised.
5. Sharing Your Information
We do not sell or rent your personal information.
We may share your data with trusted service providers, including:
- Payment processors (e.g. Stripe, PayPal)
- Delivery and logistics providers
- Website hosting and analytics services
- Marketing and advertising platforms
These providers only receive the information necessary to perform their services and are required to protect your data.
6. Your Rights
Under Australian privacy laws, you have the right to:
- Access the personal information we hold about you
- Request corrections to your information
- Opt out of marketing communications at any time
- Raise concerns if you believe your privacy has been breached
7. International Data Handling
Some of our service providers may store or process data outside Australia.
We take reasonable steps to ensure your information is handled securely and in accordance with applicable privacy standards.
8. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
📧 support@bonnetvault.com.au
📞 0433 695 026