Frequently Asked Questions

Everything you need to know about BonnetVault.

Product & Storage

How much storage space does BonnetVault provide?

BonnetVault offers approximately 2.3 cubic metres of secure storage space, providing plenty of room for tools, camping gear, suitcases, sports equipment and storage boxes.

What is the maximum load capacity?

BonnetVault is engineered to safely support up to 500kg of evenly distributed load.

Is BonnetVault lockable?

Yes. Every BonnetVault unit includes a secure lockable door to help keep your belongings protected.

Size & Fit

What are the dimensions?

  • Total width: 2350mm
  • Internal usable width: approximately 2200mm
  • Depth: 1000mm
  • Adjustable height: 2000mm – 2330mm
  • Storage capacity: approximately 2.3m³
  • Maximum load capacity: 500kg

Will BonnetVault fit my car?

BonnetVault is designed to fit most passenger vehicles. We recommend checking your vehicle dimensions and ceiling height before ordering, or use our free Compatibility Checker.

How do I measure my vehicle?

Measure the height approximately 200–300mm behind the front bumper, as only the front section of the vehicle extends underneath the storage unit.

Payment & Booking

Can I pay after installation instead of online?

Yes. With our Book Your Installation option, you can reserve your installation with no upfront payment. We'll confirm your garage measurements, arrange a convenient installation date and email your invoice — you only pay once your BonnetVault has been professionally installed, by PayID or Bank Transfer.

Is it safe to pay online?

Yes. All online payments are processed securely by Stripe, a globally trusted payment provider used by millions of businesses. Your card details are encrypted and we never see or store them.

What payment methods do you accept?

You can pay securely online via Stripe (credit/debit card) when ordering online, or by PayID or Bank Transfer if you choose to pay on the day of installation.

Do I need to pay a deposit?

No. There's no deposit required for either option. If you buy online, your full order is processed at checkout. If you choose Book Your Installation, no payment is required until the job is done.

What if my garage turns out not to be compatible?

If you're not sure your garage is compatible, we recommend booking a Free On-Site Assessment first — our team will measure everything for you at no cost and with no obligation before any installation is arranged.

Installation

Can I install BonnetVault myself?

Yes. BonnetVault includes detailed step-by-step instructions and all required hardware for assembly.

Do you offer professional installation?

Yes. Professional installation services are available in Brisbane, Gold Coast and Sunshine Coast.

Does BonnetVault require drilling?

No. BonnetVault is completely free-standing and requires no drilling into walls or floors.

Can BonnetVault be removed later?

Yes. BonnetVault can be removed without causing permanent changes or damage to the building.

Delivery

Where do you deliver?

We currently deliver to Brisbane, Gold Coast and Sunshine Coast.

Do you offer delivery and installation?

Yes. Delivery and professional installation services are available across Brisbane, Gold Coast and Sunshine Coast.

How long does delivery take?

Most orders are delivered within a few business days, depending on your location and availability.

Can I pick up my order?

Yes. You can collect your BonnetVault directly from our warehouse in Hamilton, Brisbane.

How is the unit packaged?

Each BonnetVault unit is securely packaged and supplied with all components required for assembly and installation.

Body Corporate

Do I need Body Corporate approval?

Some apartment buildings and strata developments may require approval before installation.

Is BonnetVault body corporate friendly?

Yes. BonnetVault is free-standing and requires no drilling into walls or floors, making it suitable for many apartment and strata environments.

Will BonnetVault damage the building?

No. BonnetVault is designed to be completely non-invasive and can be removed without damaging the building.

Why is BonnetVault commonly approved?

BonnetVault is commonly approved because it:

  • Requires no drilling into walls or floors
  • Does not affect common property
  • Is completely free-standing
  • Can be removed without damaging the building
  • Is non-invasive and suitable for many strata environments

Can I download a Body Corporate approval form?

Yes. We provide a Body Corporate approval form to help simplify the approval process.

Download Approval Form